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  • Q: What are the office hours for Cogburn's Heating and Air Conditioning Contracting Firm?
    A: Cogburn's Heating and Air Conditioning Contracting Firm is dedicated to providing expert care for your comfort, year-round. Our office hours are Monday through Friday, from 8:00 AM to 5:00 PM. During these hours, our knowledgeable staff is available to assist you with scheduling service appointments, answering any questions you might have about our services, and addressing any concerns related to your heating and air conditioning needs. Feel free to contact us during these hours for prompt and professional assistance.
  • Q: What are the after-hours service availability and rates at Cogburn's Heating and Air Conditioning?
    A: At Cogburn's Heating and Air Conditioning, we understand that heating and cooling issues can arise at any time, which is why we offer comprehensive after-hours service to ensure your comfort is never compromised. Our after-hours service operates Monday through Friday from 5 PM to 8 PM, during which we do not charge an overtime rate. On Saturdays, our after-hours coverage extends until 6 PM, and on Sundays, it is available until 5 PM. Additionally, we provide service on holidays from 8 AM to 8 PM. This commitment ensures that our expert care for your comfort is available when you need it most, without any extra financial burden for after-hours support.
  • Q: What types of heating and air conditioning systems does Cogburn's service?
    A: At Cogburn's, we service all brands of heating and air conditioning systems, including heat pump systems. Our expertise extends from simple, traditional setups to advanced smart systems, ensuring that no matter what type of system you have, our professional team can provide the comprehensive care it needs. Whether you're dealing with a standard HVAC unit or the latest in smart technology, you can trust Cogburn's to keep your home or business comfortable throughout the year.
  • Q: Are replacement system quotes from Cogburn's free and available at any time during the week?
    A: Yes, replacement system quotes at Cogburn's are entirely free of charge and available seven days a week. Our team understands the importance of reliable heating and air conditioning systems for your comfort year-round, and we're committed to providing you with expert evaluations and transparent pricing. Whether you contact us on a weekday or over the weekend, we'll promptly assess your needs and deliver a detailed quote to help you make an informed decision. Rest assured, professional service and customer satisfaction are our top priorities.
  • Q: What Financing Options Does Cogburn's Offer
    A: At Cogburn's, we understand that investing in a new heating or air conditioning system can be a significant expense. To make this process easier for our valued customers, we offer flexible financing options. Through our partnership with GoodLeap, you can take advantage of easy financing with low monthly payment options or even opt for no payments and no interest for 12 months, provided you receive approved credit. This ensures that you can maintain the comfort of your home year-round without financial stress. For more details about our financing plans and to see if you qualify, please contact our customer service team.
  • Q: How much does a service call cost at Cogburn's and do you offer same day service?
    A: At Cogburn's, we understand the importance of quick and reliable service, especially for your heating and air conditioning needs. Our dispatch fee is $148, which covers the cost of sending a technician to your location. Additionally, if you call before 3 PM from Monday through Friday, we offer same day service to ensure your system is up and running as soon as possible. As part of our commitment to quality, we guarantee that your system will be fixed, or we will return to address any issues at no additional charge. This assurance reflects our dedication to providing expert care for your comfort, year-round.
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